*Can I change the engraving on your rings, pendants, etc?
I'm happy to discuss custom work. Please message me before purchase for details and pricing changes. I also have many custom pieces listed in my Etsy shop, www.peacesofindigo.etsy.com
*How long will it take you to mail my piece after I place my order?
Items that are marked as ready to ship are mailed within 3 business days.
All other orders will take 2-3 weeks to create. This time frame fluctuates, depending on my current workload. When your order comes through, I'll reserve a spot on my studio schedule for you. All of my pieces are handcrafted by my two hands, in the order that they were purchased. I always do my very best to have your lovely piece in your hands ASAP, but I will not sacrifice quality for speed. I know that you will appreciate this!
*How will I know when my piece is shipped?
Once your order is packaged and ready to mail, I will send you a tracking number if you are in the US or a customs number for International packages.
*I ordered the wrong size. Can you resize this ring for me?
Due to the amount of detail on my rings, I will not be able to change the size once your ring has been made. If you would like to have your ring resized, a local jewelry repair shop is your best option.
*Can I return this ring? My girlfriend/mom/wife decided that she wants something else.
Made to order, altered, and custom pieces are final sale. All of my ready to ship pieces have a 10 business day return period. Packages must be insured for the full purchase price and postmarked back to me within 10 business days of delivery. Due to the amount of time that goes into creating each piece of jewelry, I will not be able to accept packages that are returned outside of this time frame. Jewelry MUST be in new and unworn condition and returned with it's original gift wrapping.
*Do you wholesale your work?
I do! Please contact me with your resale information and I will be happy to send you a line sheet and catalog.